How do I attend the AANM Arab Film Festival?
The Arab American National Museum (AANM) is pleased to invite you to its 18th annual Arab Film Festival (AFF). To attend the festival, you can purchase passes for the whole festival or individual tickets to a single film or shorts program.
What are the dates?
This year's Arab Film Festival will be taking place both online and in-person from May 7-11, 2025.
Can I watch films from outside the U.S.?
While some of the films in our festival will be geo-restricted to the state of Michigan or U.S. audiences only, others will be accessible to audiences around the world. All panels and discussions will be accessible to all audiences, regardless of location. Restrictions are listed on the film page.
How do I buy Passes and Tickets?
Passes are now available for purchase through Eventive, and individual tickets will be available at a later time subject to availability. Please see PASSES for prices and release dates.
Can I purchase just one individual ticket?
Yes, you can purchase a ticket to stream an individual program at a later time.
PLEASE NOTE: Some screenings may have a capacity, and purchasing a pass is the best way to guarantee your spot.
Here you can browse through all of the available programs. Purchase your ticket by selecting Unlock and then enter your email address to create an account. You will then be prompted to enter your credit card information to complete the purchase of your ticket.
What happens once I purchase my pass or individual ticket?
To purchase and or use tickets and/or passes, you will be required to create an account in Eventive. You will need to log in to this account to access your tickets and passes, so hold on to this information! Your log-in is your email, and your password can be reset on the site if need be by clicking “Forgot Password?”.
Will there be closed captions available for AFF?
All films will have English subtitles.
Is my payment information secure?
Yes. All customer payment info is submitted securely to our payment processor, Stripe, using the most stringent, PCI Level 1 compliant security protocols. Eventive stores customer credit card details securely, and the festival staff does not have access to your credit card information. You may request that your payment information be unlinked from your account by choosing Account Management from the menu bar at the top left of the page, and then “Remove” under your payment information. On your bank statement, the charge will be listed as coming from “Arab Film Fest Collab”.
When can I watch & how long do I have to watch?
Once you have access to watch the film, you will have 5 days to start watching the film. Once you begin, you will have 48 hours to finish watching your program.
PURCHASE WINDOW: Passes are now available for purchase here: PASSES. Individual tickets will go on sale when the schedule is posted. Once the schedule is posted, you may then begin pre-ordering films.
UNLOCK WINDOW: Once you unlock a film, you have 48 hours to begin watching.
WATCH WINDOW: Once you click play, you may pause, but you will have 24 hours to finish enjoying the content. This is to prevent users from sharing login information. If you would like to invite a friend or family member to watch a program, please encourage them to purchase a pass or buy a one-time screening ticket.
Can I rewind or start a program over?
Yes, you have complete access to the entire program during your watch window.
Does my web browser affect streaming?
Please reference the supported operating systems and browsers below. If you are trying to access a film program and receive an error message, clear your browser history, then close and restart your browser.
How can I watch?
Content can be watched on PCs running Windows (Versions 7, 8, and 10) and Intel-based Macs running macOS 10.12+ (Sierra). You can also watch films on Android tablets and phones using Chrome on Android 6.0 or later, and on iPhones and iPads using Safari on iOS 11.2 or later.
If you have an Apple TV or Roku device, you can use Eventive TV apps for these platforms. If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone or tablet. At this time, streaming the festival using Amazon products (FireStick, FireCube, Kindle, etc.) is not available. Please note: live events are unavailable to watch via the TV apps, and you must unlock films in your web browser before they will be available in the TV apps. Roku’s app does not allow for captions. For helpful tips about using Apple TV and Roku, click here.
Additionally, you can connect your computer to your TV or another external monitor via HDMI cable. Please see the general troubleshooting selection below for more detailed tech questions.
I bought a film or program and now it’s telling me to unlock it again. What do I do?
Please confirm that you are logged in with the same email address or Facebook login you used to purchase your pass. You can log in using the login link at the upper right corner of the screen, or if you are not logged in at all you’ll be prompted to log in after clicking “Unlock Now.”
More questions? Be sure to check out Eventive’s FAQ Guide.
